Frequently Asked Questions
Quick answers about booking requests, accommodation, custom tours and travel planning.
How do booking requests work?
Send your preferred dates and traveller details. Our team confirms availability, final pricing and arrangements before payment.
Is accommodation instantly booked?
No. Accommodation is an inquiry and reservation request service. We confirm the best available option for your dates before you commit.
Can I customise a tour?
Yes. Tours can be adjusted with transport, guide services, excursions, meals, accommodation preferences and other custom arrangements.
Which languages are supported?
The platform supports English, Russian, French and German. Client-approved translated content can be managed from the CMS.
Can I pay a deposit instead of the full amount?
Yes, when a quote has been issued. The business can configure the deposit percentage per inquiry and PayHere or PayPal can be offered when credentials are configured.